QueryTracker Blog

Helping Authors Find Literary Agents

Wednesday, May 20, 2009

The Unfortunate Incident of the Crashed Web Server

By now, you have probably noticed that QueryTracker has been unavailable. Last night around 4pm our host provider had a major malfunction and has been out of commission ever since.

I have been working with this host provider for nearly 10 years and can tell you that they are normally quite reliable and quick to fix problems when they do arise. So this is an unusual event, but that doesn't make it any more tolerable.

Rest assured they are working as fast as they can to get all the sites back up and running, and hope to have it complete some time this evening. All data on QueryTracker is backed up daily and so there is no need to worry about losing information.

This comes at a very bad time, being in the middle of our carnival and all, but we'll soon be back on track and the fun can continue.

Sorry for the inconvenience.

12 comments:

christinefonseca said...

SO sorry Patrick and everyone!!! Good luck getting everything back on line!

H. L. Dyer said...

So...

While the QueryTracker sites are dark, how 'bout we hold flashlights under our faces and tell each other ghost stories?

DebraLSchubert said...

Ooh, sorry!!! Hope you're back on track soon. (I like H.L.'s idea. Can we roast marshmallows, too?)

Horserider said...

Hope your back on track soon!

Rallystorm must have the same host because it's having the same problem...

J. said...

Hope it's up soon. I have to modify query info. I got two rejections today!

Carolyn Kaufman said...

Horserider -- yes, RallyStorm uses the same provider.

J -- sorry to hear about your rejections!

And SMORES for everyone! :-D

ElanaJ said...

Oooh, Heather, flashlights. I'm on it. ;-)

Patrick said...

Can we tell ghost stories too? I've got one about a psychotic web server.

Patrick said...

There are some sites back up, but they are doing it in alphabetical order. (I knew I shouldn't have picked a Q name.) I know of some sites on the server that start with C and K and they are now working, but M isn't yet so it might be a while still before they get to Q and R.

Annie Louden said...

Thanks so much for the update! Good luck and skill getting the sites back up soon.

christinefonseca said...

Mmmm...smores, flashlights, and ghost stories. Now that's SURVIVAL!!!

Nisa said...

Hey, for smores, flashlights and ghost stories, some tragedies are okay! I'm glad to see everything's working well now!